MyUSA Local Frequently Asked Questions
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Q. Why in the world does MyUSA Local offer completely free websites?
A. We give you a completely free website because we know when you see how easy it is to build powerful, professional looking websites with our tools you’ll want to upgrade to our pro package.
Q. What do I get with a MyUSA Local Success Account?
A. In short, you get everything you need to have a professional presence online. You can see a complete list by clicking here to view our pricing page.
Q. What is the total cost for a Success Account?
A. The total cost for a Pro Account is $9.97 per month but we do require you to pay 12 months in advance. If we charged your card $9.97 each month, we’d lose money to credit card company fees and would not be able to charge such an affordable price for our product.
Q. Does the $9.97 per month fee include tax?
A. Yes. The $9.97 per month is all you pay and includes tax.
Q. Can I pay per month or do I have to pay for the whole year up front?
A. In order to offer our super affordable pricing, we have to charge for the whole year up front. Otherwise we’d have to charge more money to cover the fees we’re charged by the credit card processing companies.
Q. Are there any hidden costs or fees?
A. No. MyUSA Local doesn’t charge any hidden costs or fees.
Q. Can I close my Success Account at any time? Are there any cancellation fees?
A. Yes. You can close your Success Account at any time. There are no fees or penalties for doing so.
Q. If I close my Success Account will I lose my domain name?
A. No. If you close your account you will be able to use your domain name elsewhere.
Q. What are the Google Adwords Credits?
A. The Google Adwords Credit is up to $100 worth of free ads that will show your site on top of Google search results when people search for keywords and phrases that have to do with your business or website.
Q. What type of technical support do I get with a Go SEO Level Account?
A. With a Go SEO Level Account you get telephone support from 10am to 6pm EST Monday thru Friday and email support around the clock. We know our hours are somewhat limited but rest assured that you will be working with a MyUSA Local expert and not a difficult to understand, outsourced minion reading questions and answers off a computer screen.
Q. What is the typical response time to technical questions.
A. We typically respond to support emails within one hour during office hours (10am to 6pm EST Monday thru Friday). We are also available by phone during those times. We do check our email frequently over the weekend and after hours but response times may be more than one hour.
Q. Why would I want more than one domain name?
A. Adding multiple domain names to your website will help get your site more easily found on the search engines and found under more keywords.
Q. Is my free MyUSA Local website a limited time trial?
A. No, your MyUSA Local website is NOT a limited time trial. It’s a fully functional working version that never expires as long as your are actively using it.
Q. Can I build my website with MyUSA Local and later decide to have it hosted elsewhere?
A. Yes, you can build your website with MyUSA Local and if you later decide to take your website elsewhere you can. There is absolutely no risk involved when building a website with MyUSA Local.
Q. Can I register a professional looking custom domain name (example: MyWebsite.com) with my MyUSA Local website?
A. Yes, you can register a custom domain name with your MyUSA Local website. Simply pick a domain, upgrade to a pro account, and your domain name will be working with your website within minutes.
Q. I already have a domain which I registered elsewhere. Can I use that domain name with my MyUSA Local website?
A. Yes, no matter where you registered your domain you can use it with your MyUSA Local website but you’ll need to upgrade to a pro account to do so.
Q. Can I register a domain name with MyUSA Local and later decide to have it registered elsewhere?
A. Yes, you can register a domain with MyUSA Local and if you later decide to use a different company to host your website or manage your domain you can. There is absolutely no risk involved when registering a domain name with MyUSA Local.
Q. Can I have a professional looking email address that matches my website domain name? (myname@MyWebsite.com)
A. Yes, when you choose a domain name and upgrade to a MyUSA Local Go SEO Level Account you will be able to create multiple professional looking email addresses that match your domain name.
Q. Will my email address and account information be kept private?
A. Yes, MyUSA Local will never share your email address or other account information with anybody…
Q. Will my MyUSA Local website show up on Google, Yahoo, MSN, and other search engines?
A. Yes, your MyUSA Local website will show up on Google, Yahoo, MSN, and other search engines. To increase your ranking however you’ll want to upgrade to a MyUSA Local Go SEO Level Account.
Q. Can I add a contact form to my MyUSA Local website?
A. Yes, you can create and add custom forms to your MyUSA Local website.
Q. Can I add ecommerce to my MyUSA Local website?
A. Yes, you can add ecommerce to your MyUSA Local website.
